DocuViz

DocuViz is a visualization of the revision history in Google Docs.  Colors represent people, the size of the block represents the amount and placement of their contributions, with major additions noted by the opening whitespaces, and deletions as closing whitespaes.  One can also detect whether the edits of a particular section were done by the original author (in black) or another author (like the green entries in the blue section.  We have analyzed over 100 documents looking for new patterns of collaborative writing.  Of interest are the sessions where several people are typing at the same time.  We expected these sessions to have people filling in various separate sections.  While they do exhibit that pattern, they also show sessions where they are all on top of each other, working out the wording or set of ideas.
In addition, now that we can write simultaneously, we are looking at the new ways of working because of that ability.  For example, some people have written software documentation by bringing the key experts into a room, providing them with an outline, and having them all “bang on” the document for an extended set of time.  While the document at that point is not coherent, it is often complete enough for a technical editor to clean it up to make a good document, enough for other developers to read and understand in order to use or modify the software.  We are collecting examples like this of the new ways of getting things done–where meetings involve getting the work done, not just talking about it.
Publications of the Project: 
  • Hincapié-Ramos, J.D., Voida, S. & Mark, G. (2011). A design space analysis of availability-sharing systems In Proceedings of the 24th ACM Symposium on User Interface Software and Technology (UIST 2011, pp. 85–96), Santa Barbara, California, October 16–19.
  • Voida, A. (2011). Shapeshifters in the Voluntary Sector: Exploring the Human-Centered Computing Challenges of Nonprofit Organizations. Interactions (Nov/Dec), 27-31.
  • Koehne, B., Shih, P. C., Olson, J. S. (2012) Remote and alone: Coping with being the remote member on the team. Proceedings of the Conference on Computer Supported Cooperative Work. CSCW 2012.
  • Voida, A., Harmon, M.E. & Al-Ani, B. (2012). Bridging between organizations and the public: Volunteer coordinators’ uneasy relationship with social computing. To appear in Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2012). Austin, TX, May 5–12. New York: ACM Press.
  • Voida, A., Bos, N.D., Olson, J.S., Olson, G.M. & Dunning, L. (2012). Cross-cutting faultlines of location and shared identity in the intergroup cooperation of partially distributed groups. To appear in Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2012). Austin, TX, May 5–12. New York: ACM Press.
  • Mark, G., Voida, S. & Cardello, A.V. (to appear). “A pace not dictated by electrons”: An empirical study of work without email. To appear in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2012), Austin, Texas, May 5–10.
  • Dombrowski, L., Voida, A., Hayes, G.R. & Mazmanian, M. (2012). The social labor of service mediation: A study of the work practices of food assistance outreach. To appear in Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2012). Austin, TX, May 5–12. New York: ACM Press.
  • Olson, G. M., and Olson, J. S. (2000) Distance Matters. Human Computer Interaction. 15, 139-179.
  • Goecks, J., Voida, A., Voida, S. & Mynatt, E.D. (2008). Charitable technologies: Opportunities for collaborative computing in nonprofit fundraising. In Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW 2008). San Diego, California, November 8-12. New York: ACM Press, pp. 689-698.
  • Bos, N., Olson, J. S., Nan, N., & Cheshin, A. (2008) Subgroup biases in partially-distributed collaboration. Journal of Information Technology Research, 2(1), 1- 18.
  • Nan, N., Johnston, E. and Olson, J. S. (2008) Unintended consequences of collocation: using agent-based modeling to untangle effects of communication delay and in-group favor. Computational & Mathematical Organization Theory.
  • Bos, N.D., Olson, J.S., Nan, N., Shami, N.S., Hoch, S., & Johnston, E. (2006). Collocation blindness in partially distributed groups: is there a downside to being collocated? Proceedings of CHI 2006. New York: ACM Press.
  • Bos, N.D., Olson, J.S., Cheshin, A., Kim, Y.S. & Nan, N. (2005). Traveling Blues: The effect of relocation on partially distributed teams. In Proceedings of CHI 2005. New York: ACM Press.
  • Bos, N., Shami, N. S., Olson, J. S., Cheshin, A., & Nan, N. (2004) In-group/out-group effects in distributed teams: An experimental simulation. Proceedings of Conference on Computer Supported Cooperative Work. 429-436
  • Shami, N. S., Bos, N., Wright, Z., Hoch, S., Kuan, K. Y., Olson, J. S., Olson, G. M. (2004) An experimental simulation of multi-site software development. Proceedings of CASCON

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